Shipping & Returns

Shipping

Orders are processed and dispatched from Sydney within 2 - 4 business days of being received, and arrive approximately 2 - 10 working days from dispatch, depending on your address within Australia. From time to time we may experience unforeseen delays beyond our control and we appreciate your patience.

Shipping within Australia is $12 or free for orders under $80.

Orders are processed and dispatched from Sydney between 1 – 3 business days of being received, and arrive approximately 2 - 10 working days from dispatch depending on your address within Australia.

Please anticipate delays during sale periods or from time to time depending on external circumstances beyond our control.

Yes! we ship worldwide! Here are our International rates:

New
Zealand: $15 NZD or free for orders over $100.00 NZD.

Rest
of the world: $25 AUD or free for orders over $150 AUD.

Shipping times may vary depending on your location. During checkout, you’ll see the available options for your country.

Returns

We do not offer refunds for change of mind however we are happy to send you a replacement product if your products arrive damaged or do not match your order. Please take a photo and contact us within 2 weeks of receiving your goods.

Please supply:
Your name
Your address
Your email and phone number
Your order number
The batch number and expiry date (located on a sticker on the back of the pack)
Details of the issue

If we do for any reason require return of the faulty or damaged product we will reimburse you for the cost of postage.